It’s no secret that customer service can directly impact their profit and overall success of a business. But that begs the question: Is the customer always right? Even the best workers can be mentally and emotionally strained by customers and clients who are...
Nearly a decade ago, Google released 10 basic concepts that were at the core of their business. Although these rules were definitely more geared toward the search/internet industry, I believe there are valuable lessons in here that can apply to nearly any business....
First airing in 2003, the TV series Arrested Development is as comical as it is heartwarming. As I recently watched the show on Netflix, I couldn’t help but notice how many legitimate business lessons are entwined into the show’s plot. In an unconventional way, the...
