It’s no secret that customer service can directly impact their profit and overall success of a business. But that begs the question: Is the customer always right?
Customer Relation Management (CRM) software is designed to help businesses manage various aspects of their customer-related processes, including data, interaction, sales and business information.
What’s the point of having a business if no one knows it exists? If you’re the best, you need to share that with the world. This is where marketing comes into play.
In every industry, technology is creating waves. The companies that survive will be the ones who are resistant enough to adapt to the changes. If company leaders refuse to invest in modern ways, they could be under water quicker than you’d think.
“Ideas are cheap while execution is expensive.” Here are my tips for turning a plethora of ideas into one solid executed plan.
Nearly a decade ago, Google released 10 basic concepts that were at the core of their business. The list includes valuable tips that can apply to nearly any business.
During one Family Feud taping, Steve delivered some golden advice for his studio audience… You’ve gotta jump. Here is my takeaway from that speech.
Every client situation is unique, but here are a few tips that can help you consistently thrive in client communication.
There are dozens of analytics applications on the market today for optimizing your business website, but here are four that I use pretty frequently.